1- Objective

This document establishes the pre-contractual information relating to distance contracts on the www.nico.com website, which alludes to Article 4 of Decree-Law No. 24/2014 of February 14, and all subpages. The domain www.nico.com is owned by NICO MODA JOVEM LDA, with its registration number at Rua da torre N66 Roriz 4750-68 Barcelos, legal person no. 507032489, which is also its registration number at the Commercial Registry office of Barcelos with nº5633, with the share capital of 250,000,00 €. From now on abbreviated ly called NICO.

2- Conditions of use of www.nico.com

The user undertakes to use this website in compliance with the provisions of the applicable legislation, refraining from using the website for activities contrary to the law, morals and good customs, or rights and interests of third parties. The website www.nico.com may have links to other websites, which may contain useful information/tools for its users. These general conditions will not apply to third party websites. As such, if you visit another website, redirected from our website, you should read its privacy policy.

3- Amendment of these Conditions

NICO reserves the right to modify unilaterally and at any time, without prior notice, the presentation and content of the website, its services and the general conditions of use, with the reason for contracts already concluded and in execution. These modifications will serve to improve the website, while improving the services offered to the user of the website who, if you do not agree to the changes made, may resolve the contract.

4- Intellectual property

All content and information contained in www.nico.com and its subdomains, are the property of NICO and therefore the use, reproduction, copying and dissemination by other means of logos, texts, images and videos contained in that website is subject to your prior authorization to this effect.

5- Product and price information

NICO takes into account information on the essential characteristics of products through technical descriptions shared by its suppliers, photographs and videos illustrating the products marketed, in strict respect for the best standards in the market. The prices of sale to the public indicated in www.nico.com and its subdomains are presented in euros. VAT is included in all prices mentioned. The costs of the shipping service are at the expense of the user and buyer, and in addition to the total value of the selected products. You will be informed of these charges before confirming your order and completing the purchase process. NICO reserves the right to change prices at any time. However, NICO undertakes to apply the rates and prices indicated at the time of placing the purchase order. In the event of a computer, manual, technical, or any other origin error causing a substantial change not provided for by NICO in the selling price to the public, in such a way that it becomes exorbitant or manifestly derisory, the purchase order shall be deemed invalid and void.

6- Buying process

All items found on the website www.nico.com available for order. Available items have limited stock so they may be unavailable without warning. However, because we have a wide variety of products available you can find similar items that match your needs and have the characteristics you want.

7- Warranty

The articles marketed by NICO in www.nico.com are covered by the legal guarantee regime, in accordance with the provisions of Article 5 of Decree-Law No. 67/2003 of 8 April, with changes introduced by Decree-Law No. 84/2008 of May 21. Returns for transport damage - If you detect any anomaly or damage caused by the carriage of the item you ordered, you must communicate to our customer support apoio.cliente@nico.pt

8- Returns and Right of free resolution of the contract

The consumer has a period of 14 days, from the day on which he acquires physical possession of the goods or the day on which he acquires the physical possession of the last good, in the case of several goods ordered in a single order and delivered separately, to proceed to the return of his order, in accordance with the provisions of article 10(1) of DL No. 24/2014, of February 14. You may do so provided that the item is in the same condition as it was sold, in original packaging and accompanied by all the accessories that constitute it. You can contact apoio.cliente@nico.pt for shipping procedures.

9- Responsibility

NICO is not liable for the damage arising from any computer viruses or any other situations to which it is unrelated and which prevent the access and proper functioning of the domain www.nico.com as well as the services provided therein.

10- Personal data policy

NICO respects the privacy of all users of its website and is committed to protecting the personal information that each user decides to share. Some sections and/or features of this website may be browsed without recourse to disclosure of any personal information by the user. NICO processes the following personal data: name, email address, taxpayer number and addresses, telephone number, date of birth and IBAN. The above personal data are processed for the purposes of authentication, issuance of the invoice and processing of the process of deliveries to the home. IBAN is requested for the treatment of returns. NICO only transmits your personal data to the Tax Authority, to companies contracted for home delivery of items, technical assistance, or financial entities.

11- Applicable legislation and alternative dispute resolution

These general conditions and all contracts that may be concluded under the same are in portuguese law.

In the case of national and cross-border disputes initiated by a consumer against a supplier of goods relating to contractual obligations arising from purchase and sale contracts concluded between the established goods supplier and consumers residing in Portugal and the European Union, the consumer may use a Consumer Dispute Resolution Entity.

NICO MODA JOVEM LDA is subject to necessary arbitration or mediation, in the context of consumer disputes of low economic value (up to 5,000€) when, at the express option of consumers, they are submitted to the arbitration tribunal attached to the arbitration centers of legally authorized consumer disputes.

Currently there are the following Consumer Dispute Resolution entities in Portugal:

National Center for Information and Arbitration of Consumer Conflicts (CNIACC)

Center for Consumer Disputes Arbitration of the District of Coimbra (CACCDC)

Lisbon Consumer Disputes Arbitration Centre (CACCL)

Arbitration Centre of the Autonomous University of Lisbon (CAUAL)

Center for Arbitration of Consumer Disputes of the Autonomous Region of Madeira (CACC RAM)

Porto Information and Arbitration Center (CICAP)

Vale do Ave Information and Arbitration Center (TRIAVE)

Cávado Valley Information and Arbitration Center (CIAB)

Algarve Information, Mediation and Arbitration Centre (CIMAAL).

In the event of a domestic and cross-border consumer dispute, in the context of online (online) consumption, the consumer may use the European Consumer Centre through the Online Dispute Resolution (ODR) Platform, with jurisdiction to resolve disputes relating to contractual obligations arising from sales contracts or online services. Access here the Electronic Alternative Dispute Resolution Platform in purchase and sale contracts or national or cross-border online services.

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